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© 2026 ULCOREX WEB INFO@ULCOREXWEBDEV.COM +1 417 953 2841 4409 MERAMEC BOTTOM RD, ST LOUIS, MO 63129

Privacy Policy

Effective Date: September 1, 2026

Ulcorex Web ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you use our website or engage our services.

1. Information We Collect

We may collect the following categories of personal information:

Contact information — name, email address, phone number, and company name provided through inquiry forms or direct communication.
Project information — details you share about your project, goals, or technical requirements.
Usage data — pages visited, time on site, referral source, and browser/device type collected automatically via analytics tools.
Communications — records of emails, messages, or calls exchanged during the project lifecycle.

2. How We Use Your Information

We use collected information to:

Respond to inquiries and provide project quotes.
Deliver and manage agreed web development and frontend design services.
Send project updates, invoices, and relevant service communications.
Improve our website and service offerings through aggregated analytics.
Comply with applicable legal obligations.

3. Data Sharing

We do not sell, rent, or trade your personal information. We may share data with trusted third-party tools (e.g., project management, invoicing, or analytics platforms) solely to operate our business. All third parties are required to handle your data securely and in accordance with applicable law.

4. Cookies

Our website may use cookies and similar tracking technologies to improve user experience and gather analytics. You may control cookies through your browser settings. Disabling cookies may limit certain site functionality.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Upon request, we will delete or anonymize your data, subject to legal retention obligations.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us at info@ulcorexwebdev.com.

7. Security

We implement industry-standard technical and organizational measures to protect your information. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy periodically. The revised policy will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

9. Contact

For privacy-related inquiries: info@ulcorexwebdev.com
4409 Meramec Bottom Rd, St Louis, MO 63129

Terms of Service

Effective Date: September 1, 2026

These Terms of Service ("Terms") govern your engagement with Ulcorex Web for web development and frontend design services. By signing a proposal, paying an invoice, or otherwise engaging our services, you agree to these Terms.

1. Services

Ulcorex Web provides web development and interface design services, including the creation of websites and frontend interfaces for online platforms. Our services are limited to development and design deliverables as defined in individual project proposals or statements of work. Services do not include hosting, payment processing, domain registration, or ongoing management of client systems unless explicitly stated in writing.

2. Project Engagement

Each project begins with a written proposal or statement of work that outlines scope, deliverables, timeline, and pricing. Work commences upon receipt of the agreed deposit. Any scope changes must be agreed in writing and may affect timeline and cost.

3. Payment Terms

A deposit (typically 50%) is required before project work begins.
Remaining balances are due upon project completion or at milestones defined in the proposal.
Invoices are payable within 14 days of issuance unless otherwise agreed.
Late payments may incur a 1.5% monthly interest charge on outstanding balances.

4. Client Responsibilities

The client agrees to:

Provide timely feedback, content, assets, and access necessary for project completion.
Designate a primary point of contact for project communications.
Ensure all materials provided to Ulcorex Web are owned by the client or properly licensed for use.

5. Intellectual Property

Upon receipt of full payment, the client receives full ownership of custom code and design deliverables created specifically for their project. Ulcorex Web retains the right to display completed work in its portfolio unless the client requests confidentiality in writing. Third-party libraries, fonts, or tools incorporated into deliverables remain subject to their respective licenses.

6. Warranties & Limitations

Ulcorex Web warrants that services will be performed with reasonable skill and care. We do not warrant that deliverables will be error-free in all environments or browser configurations. Our liability is limited to the total fees paid by the client for the relevant project. We are not liable for indirect, consequential, or incidental damages.

7. Termination

Either party may terminate a project engagement with 14 days written notice. In the event of termination, the client is responsible for fees covering work completed to date. Deposits are non-refundable if work has commenced.

8. Governing Law

These Terms are governed by the laws of the State of Missouri, United States. Any disputes shall be resolved in the courts of St. Louis County, Missouri.

9. Contact

For questions regarding these Terms: info@ulcorexwebdev.com
4409 Meramec Bottom Rd, St Louis, MO 63129

Refund Policy

Effective Date: September 1, 2026

This Refund Policy applies to all web development and frontend design services provided by Ulcorex Web. We aim to deliver high-quality work and handle all disputes fairly and transparently.

1. Deposits

All project deposits are non-refundable once work has commenced. The deposit covers initial project planning, discovery, and resource allocation. If a project has not started, a deposit refund may be considered at our discretion.

2. Milestone Payments

Payments made upon completion of defined project milestones are non-refundable once the milestone has been delivered and accepted — whether acceptance is explicit or implied by the passage of the review period specified in the proposal (typically 5 business days).

3. Final Payment

The final payment is due upon project completion and delivery of all agreed deliverables. It is non-refundable once the client has received the final files or code handover.

4. Revision & Dispute Process

If you are dissatisfied with a deliverable, please contact us within the review period. We will work with you in good faith to address concerns through revisions within the originally agreed scope. Requests outside the agreed scope may be quoted as additional work.

5. Exceptions

A full or partial refund may be issued in the following circumstances:

Ulcorex Web is unable to deliver the agreed scope and no resolution is reached.
A payment was made in error (e.g., duplicate charge) — subject to verification.

6. Chargebacks

We ask that clients contact us directly before initiating a chargeback. Unresolved chargebacks may result in suspension of services and recovery of costs including chargeback fees.

7. Non-Applicable Services

This policy does not apply to third-party tools, subscriptions, hosting, or domain services that may be recommended but are not provided directly by Ulcorex Web.

8. Contact

To request a refund or discuss a billing concern: info@ulcorexwebdev.com
4409 Meramec Bottom Rd, St Louis, MO 63129

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